Terms of use
These terms apply to your use of the website operated by Tap’N’Care Inc. (“Tap’N’Care”, “we”, “us”). By using the website, you agree to them. If you don’t agree, please don’t use the site.
These are website terms only. Care services, staffing services and the Tap’N’Care mobile app are governed by their own agreements and terms, which these terms don’t replace.
Information, not advice
The pages and guides on this website are general information. They are not medical, nursing, legal, insurance, tax or financial advice, and they don’t replace advice from a qualified professional who knows your situation.
In an emergency
This website does not provide emergency or medical services, and forms and messages sent through it are not monitored around the clock. If someone needs urgent medical help, call 911.
Our services
Services described on this website depend on availability, location and the care or staffing needed. We may change or stop offering a service at any time.
Forms and requests
Sending a consultation request, staffing request, application or message doesn’t create a care agreement, a staffing agreement or an offer of employment. We’ll contact you to discuss your request. Care and staffing are provided only under a separate written agreement with us, and that agreement governs those services.
A staffing request doesn’t guarantee that personnel will be available. We’ll confirm with you what we can cover.
Please make sure the information you send is accurate and that you’re entitled to share it.
Rates and quotes
Rates for care and staffing are confirmed in writing before services begin and may change over time. Any quote is based on the information you give us and may change if the care or staffing needed changes.
Insurance and health benefits
Information about insurance and health benefits is general. Coverage is decided by your insurer under the terms of your own plan. Our provider relationships don’t mean an insurer has approved or will pay for any particular service. We can help you understand what your plan may need, but we can’t guarantee coverage or reimbursement.
Third-party websites, services and app stores
The website links to other websites and services, including the App Store, Google Play, WhatsApp, maps and public resources. We don’t control them and aren’t responsible for their content, availability or practices. Their own terms and privacy policies apply. Use of the Tap’N’Care app is governed by the app’s own terms. How we handle personal information in the app is explained in our privacy policy, and app users can ask us to delete their account or personal information on our data deletion page.
Intellectual property
The Tap’N’Care name, logo and the content of this website belong to Tap’N’Care or its licensors. You may view and print pages for your personal, non-commercial use. Please don’t copy, change or republish them without our written permission. Other names and logos shown on the site belong to their owners.
Acceptable use
Please don’t:
- send false, misleading or someone else’s information without their permission;
- send spam, malicious code or automated submissions;
- try to disrupt the site or gain unauthorized access to it;
- use the site for anything unlawful.
Disclaimer
We work to keep the website accurate and available, but it’s provided “as is”. To the extent permitted by law, we don’t promise that it will always be available, error-free or completely up to date.
Limitation of liability
To the extent permitted by law, Tap’N’Care isn’t responsible for indirect or consequential loss arising from your use of the website or from relying on its general information. Nothing in these terms limits any rights you have under consumer protection law, or liability that can’t be limited by law.
Privacy
How we handle personal information is explained in our privacy policy, which forms part of these terms.
Governing law
These terms are governed by the laws of Ontario and the federal laws of Canada that apply there.
Changes to these terms
We may update these terms. The date at the top shows when they last changed.
Contact
Questions about these terms: support@tapncare.com or 647-277-6232. Tap’N’Care Inc., 400 Bronte Street South, Unit 212, Milton, Ontario L9T 0H7.