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Data Deletion Policy

At Tap'N'Care, safeguarding your privacy is our top priority. We are committed to ensuring transparency in handling your personal and business information. Whether you are a client or a user of our platform, we provide clear guidance on how to manage and delete your data in accordance with your rights.

Overview

Tap'N'Care Inc. (“Tap'N'Care,” “we,” “us,” or “our”) values your trust and prioritizes protecting your personal and business information. This policy explains.

  • How we collect, use, and disclose your personal information (“Information”).
  • How we process data from your interactions with our platform (“Data”).

By using our services, you agree to our Terms and Conditions and this Privacy Policy, which outline your rights and our responsibilities. These policies are designed to ensure clarity and compliance in handling your personal information.

How to Request Data Deletion

We have streamlined the process for users to delete their data while ensuring your security and compliance with privacy standards. Here’s a step-by-step guide to requesting data deletion:

Step 1: Verify Your Identity

To protect your account and privacy, we require identity verification before processing a data deletion request. You’ll need to provide:

  • Full name
  • Email address associated with your Tap'N'Care account
  • Additional verification details as requested by our team.

Step 2: Submit Your Request

Once your identity is verified, you can submit your request through:

  • Email: Send an email to support@tapncare.com with the subject line "Data Deletion Request." Be sure to include all required verification details from Step 1.

Step 3: Review & Confirmation

Our Privacy Team will review your request to ensure all necessary details are provided. Upon confirmation of your identity, we will proceed with the deletion process.

Step 4: Data Deletion Process

Once approved, we will:

  • Permanently delete your personal data from our systems.
  • Remove residual data from backup systems in accordance with our data retention policies.
  • Ensure secure erasure to maintain compliance with privacy laws.

Step 5: Final Confirmation

You’ll receive a confirmation email once your data has been successfully deleted from our systems.

Our Commitment

At Tap'N'Care, your trust is central to everything we do. We remain dedicated to maintaining the highest standards of privacy and data protection, ensuring your information is managed responsibly and securely.

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