How to Request Data Deletion
We have streamlined the process for users to delete their data while ensuring your security and compliance with privacy standards. Here’s a step-by-step guide to requesting data deletion:
Step 1: Verify Your Identity
To protect your account and privacy, we require identity verification before processing a data deletion request. You’ll need to provide:
- Full name
- Email address associated with your Tap'N'Care account
- Additional verification details as requested by our team.
Step 2: Submit Your Request
Once your identity is verified, you can submit your request through:
- Email: Send an email to support@tapncare.com with the subject line "Data Deletion Request." Be sure to include all required verification details from Step 1.
Step 3: Review & Confirmation
Our Privacy Team will review your request to ensure all necessary details are provided. Upon confirmation of your identity, we will proceed with the deletion process.
Step 4: Data Deletion Process
Once approved, we will:
- Permanently delete your personal data from our systems.
- Remove residual data from backup systems in accordance with our data retention policies.
- Ensure secure erasure to maintain compliance with privacy laws.
Step 5: Final Confirmation
You’ll receive a confirmation email once your data has been successfully deleted from our systems.