Identity verification
to protect you
- Your personal profile information
- Contact details and preferences
- Booking and appointment history
- Payment methods and billing info
- App activity and communications
- Booking and appointment history

Account holders can request deletion of their own Tap’N’Care account and personal data. Authorized representatives may request on behalf of the account holder with proper verification.

Deleting your account is permanent and cannot be undone. Please review what will be deleted and what we may be required to retain by law or for care-related purposes.

We respect your privacy and are committed to protecting your personal information. Our deletion process follows industry-leading security and data protection standards.
You can request account deletion using any of the methods below.
Uninstalling the Tap’N’Care app only removes the app from your device. Your account and data remain active until you complete our account deletion process.
Send us your deletion request using your preferred method.
We’ll verify your identity to protect your account and data from unauthorized requests.
We review your request and confirm what will be deleted or retained based on legal requirements.
Once complete, we’ll send you a confirmation via email. This process is permanent.
At Tap'N'Care, safeguarding your privacy is our top priority. We are committed to ensuring transparency in handling your personal and business information. Whether you are a client or a user of our platform, we provide clear guidance on how to manage and delete your data in accordance with your rights.
Tap'N'Care Inc. (“Tap'N'Care,” “we,” “us,” or “our”) values your trust and prioritizes protecting your personal and business information. This policy explains. How we collect, use, and disclose your personal information (“Information”). How we process data from your interactions with our platform (“Data”). By using our services, you agree to our Terms and Conditions and this Privacy Policy, which outline your rights and our responsibilities. These policies are designed to ensure clarity and compliance in handling your personal information.
We have streamlined the process for users to delete their data while ensuring your security and compliance with privacy standards. Here’s a step-by-step guide to requesting data deletion: Step 1: Verify Your Identity To protect your account and privacy, we require identity verification before processing a data deletion request. You’ll need to provide: Full name Email address associated with your Tap'N'Care account Additional verification details as requested by our team. Step 2: Submit Your Request Once your identity is verified, you can submit your request through: Email: Send an email to support@tapncare.com with the subject line "Data Deletion Request." Be sure to include all required verification details from Step 1. Step 3: Review & Confirmation Our Privacy Team will review your request to ensure all necessary details are provided. Upon confirmation of your identity, we will proceed with the deletion process. Step 4: Data Deletion Process Once approved, we will: Permanently delete your personal data from our systems. Remove residual data from backup systems in accordance with our data retention policies. Ensure secure erasure to maintain compliance with privacy laws. Step 5: Final Confirmation You’ll receive a confirmation email once your data has been successfully deleted from our systems.
At Tap'N'Care, your trust is central to everything we do. We remain dedicated to maintaining the highest standards of privacy and data protection, ensuring your information is managed responsibly and securely.