Committed to Inclusion.
Driven by Care.

We design and maintain our website to be perceivable, operable, understandable, and robust for all users.

We provide inclusive communication and offer alternate formats to meet diverse needs.

We create inclusive experiences that respect dignity, independence, and choice.
We value your feedback and continuously improve our accessibility based on your input.
Tap'N'Care is committed to treating all individuals with dignity and respect, and to providing services in a way that is equitable and inclusive. We are committed to meeting the needs of persons with disabilities in a timely manner and will do so by preventing and removing barriers.

We strive to ensure our website is accessible to everyone, including people with disabilities. Our site is designed in alignment with WCAG 2.1 Level AA standards and is continuously tested and improved to enhance usability and accessibility.

We provide accessible communication upon request, including large print, plain language, electronic formats, and other methods suitable to individual needs. Let us know how we can best communicate with you.

We will work with you in a timely and respectful way to provide reasonable accommodations for our services, programs, and digital experiences.

We comply with the Accessibility for Ontarians with Disabilities Act (AODA) and follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. Our accessibility plan is reviewed and updated regularly.

We welcome feedback on the accessibility of our services and website. Your input helps us identify barriers and continue improving the experience for everyone.

Questions about this policy or how we can meet your accessibility needs? Our team is here to help. See the contact details below or reach out using the contact form on this page.
We’re here to make things easier. Follow these simple steps:
Contact us by phone, email, WhatsApp, or through the website contact form to let us know you need accommodation support.
Share the type of accommodation or support you require so we can understand how best to assist you.
Our team will review your request and follow up if more information is needed.
We will work with you to provide reasonable accommodation where possible and keep you informed of next steps.